No Return Policy (Food Safety & Hygiene)

Indian Street Food USA deals in food products. For hygiene, safety, and food-handling reasons, all food items are non-returnable once delivered.

This policy is in place to protect customer health and ensure food safety compliance.

Order Cancellation

  • Orders may be cancelled only before they are dispatched.
  • Once an order has been dispatched or handed over to the shipping carrier, cancellation requests will not be accepted.
  • To request a cancellation, customers must contact support immediately after placing the order.

Refund Eligibility

Refunds are processed only in the following cases:

  • Wrong product delivered
  • Product damaged during transit
  • Missing items in the order

To be eligible for a refund:

  • Clear photo or video evidence must be shared
  • Proof must be submitted within 24 hours of delivery

Refund requests submitted after this period may not be accepted.

Refund Process

  • All refund requests are subject to verification and approval.
  • Once approved, refunds will be processed within 5–7 business days.
  • Refunds will be issued to the original payment method used during checkout.
  • Processing time may vary depending on the payment provider or bank.

Non-Refundable Cases

Refunds will not be issued in the following situations:

  • Change of mind after delivery
  • Taste or personal preference
  • Incorrect or incomplete shipping address provided by the customer
  • Delays caused by courier partners beyond our control

Wallet Credits & Promotional Offers

  • Wallet credits, promotional discounts, and bonus offers are non-refundable and have no cash value.
  • Wallet credits cannot be exchanged for cash or transferred to another account.

Business Information

Business Name: Indian Street Food USA
Business Type: Online Store – Indian Snacks & Food Products
Ownership: Official United States Platform of BalGokul Foods
Contact Email: [email protected]
Customer Support: Online support for USA customers

Policy Updates

Indian Street Food USA reserves the right to modify or update this policy at any time without prior notice. Changes will be effective immediately upon posting on the website.